Our Top 5 Leadership Tips for a Genuine Connection with Employees

June 29, 2023

In a recent conversation with a client and company owner, he posed an interesting question:  How can he maintain a genuine connection with employees and ensure they are comfortable coming to him with concerns? He explained that he believes he has a strong connection and relationship with his staff. But he’s noticed they still hesitate… Read More »

Handling an Employee Death: 7 Ways to Show Empathy in the Workplace

June 23, 2023

Handling an employee death is a delicate and sensitive situation that requires empathy, compassion, and clear communication. Although your business must continue operating and serving customers, you must also prioritize employee mental health during this difficult time. The #1 rule to keep in mind: Don’t try to power through the grieving process. Let’s explore more… Read More »

Demystifying DOL Audits: Navigating the Process with Confidence

May 18, 2023

The mere mention of a Department of Labor (DOL) audit can cause employers stress. The thought of meticulous inspections, paperwork scrutiny, and potential penalties can understandably raise anxiety levels. But a DOL audit doesn’t have to be a nightmare-inducing experience. We’re here to calm your fears and shed light on the DOL audit process, providing… Read More »

Employer’s Quick & Easy Guide to MVR Checks

May 11, 2023

When hiring a new employee, employers must do their due diligence. This may include background checks, drug testing, work history verification, or licensing/certification checks.  And if you’re hiring an employee who will spend a lot of their work hours on the road, whether in their own car or a company vehicle, you’ll want to conduct… Read More »

Pay Transparency: Why It Matters + How to Embrace It

April 13, 2023

No matter how great a job and a company sound, there is one thing all smart and talented professionals want to know: What does it pay?! The days of employers hiding pay rates and employees simply accepting it are gone. Pay transparency—the practice of openly sharing information about your compensation practices with employees and applicants—is… Read More »

Building a Culture of Respect with Political Activity & Civility Policies

March 28, 2023

As employers strive to create more welcoming and safe environments, there are two not-so-traditional policies that every forward-thinking employer should add to their employee handbooks: A Political Activity Policy and a Civility Policy. Rather than policing people’s free speech, activities, and opinions, these policies simply set guidelines for building a culture of respect and inclusivity.… Read More »

11 of the Top Interview Questions to Ask Every Candidate

February 22, 2023

Job interviews can be a nerve-wracking experience for both the interviewer and the interviewee. As a hiring manager, it is important to ask the right questions to ensure that you make an informed decision and hire the best candidate for the job. However, not all interview questions are created equal, and some should be avoided… Read More »

How Cross-Training Employees Strengthens Your Business

January 18, 2023
How Cross-Training Employees Strengthens Your Business

What is cross-training, and why should every organization do it?  Cross-training employees involves training a team member for work that is outside of their current role. Simply put, if you trained Sue to do Jenny’s job, you would also train Jenny to learn Sue’s job. There are many benefits of cross-training employees for both team… Read More »

The Stay Interview: A Simple Yet Powerful Employee Retention Tool

January 4, 2023

In today’s world, employees have more options than ever when finding employment. They can choose from a variety of companies, industries, and positions. If you want to keep your top performers happy, you must take the time to understand what makes them tick and why they choose to stay with your company. That’s where stay… Read More »

How NOT to Onboard New Employees: 9 Mistakes to Avoid

November 8, 2022

We often hear about how to onboard new employees, but what costly mistakes should employers avoid? The lengths you go to welcome, train, and integrate new hires in their first days, weeks, and year has a lasting impact on morale and performance. Hence, a solid onboarding program should be the first line of defense in… Read More »