BlueLion LLC Privacy Policy

Effective Date: 5/1/2025

BlueLion LLC (“we,” “our,” “us”) values the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and share your personal information, including information collected through SMS/text messaging, in compliance with The Campaign Registry (TCR), the Telephone Consumer Protection Act (TCPA), and the CAN-SPAM Act.

1. What Personal Information We Collect

We may collect the following categories of personal information when you interact with us, including through SMS/text messaging, phone, email, and our website:

  • Contact Information: Name, business name, job title, phone number, email address, and mailing address
  • Business Information: Details about your business that are necessary to provide our HR services
  • Communication Information: Records of your communications with us, including SMS/text messages, emails, and phone calls
  • Service-related Information: Information related to the services you have contracted with BlueLion LLC
  • Technical Information (Website only): IP address, browser type, device information, and website usage data collected via cookies and similar technologies

We do not collect sensitive personal information (e.g., Social Security numbers, credit card information) through text messaging.

2. How We Use Personal Information

We use the personal information we collect for the following purposes:

  • To provide and manage the HR services you have contracted with us
  • To communicate with you about tasks, updates, and other service-related matters
  • To respond to your inquiries and support requests
  • To maintain business records, billing, and account management
  • To improve our services and website experience
  • To comply with legal obligations and resolve disputes

We do not send marketing or promotional text messages. All text communications are strictly related to the services we provide to you.

3. Who We Share Personal Information With

We do not sell or rent your personal information to third parties. We only share your personal information with the following, when necessary:

  • Service Providers: Trusted vendors who assist us in operating our business, such as IT service providers, cloud storage providers, and communication platforms (including our phone and text service provider, RingCentral). These providers are contractually obligated to protect your information and use it solely for the purposes of providing services to us.
  • Legal and Regulatory Authorities: When required to comply with laws, regulations, legal processes, or enforceable governmental requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, provided the receiving party agrees to honor this Privacy Policy

4. SMS/Text Messaging Policy

By providing your mobile phone number to BlueLion LLC, you consent to receive text messages from us regarding the services you have contracted with us.
We do not use text messaging for marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of receiving text messages from us at any time by replying STOP to any message. For assistance, reply HELP or contact us using the details below.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Opt out of receiving text messages, emails, or other forms of communication
  • Request deletion of your personal information, subject to our legal obligations

To exercise these rights, please contact us at the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

BlueLion LLC
Phone: 603-818-4131
Email: info@bluelionllc.com